Job

IT Help Desk Technician

Location Seattle, WA 98101
Date Posted May 14, 2025
Job ID 12969
Employment Type Contract To Hire
Scion Technology has been engaged to conduct an immediate search for an experienced IT Help Desk Technician for our client, a wonderful educational science center organization in Seattle! In this role, you’ll help ensure that desktop computers, applications, printers, and other related technologies are up to date and maintained, as well as troubleshoot and resolve any issues! This is a Contract to Hire position, onsite in Seattle!

Perks:
  • Opportunity to support 250+ users while working at an impactful nonprofit organization!
  • Great work culture and an experienced IT team!
  • Compensation range is $30-33/hr, depending on experience

What you will be doing:
  • Provide end-user support for computers and devices, including installation, configuration, and testing of systems and peripherals.
  • Troubleshoot network connectivity on wireless and wired networks
  • Train and orient staff on hardware and software usage to ensure effective technology adoption.
  • Maintain IT records, ticketing logs, and documentation to support issue resolution and system tracking.
  • Install and configure desktop computers, peripherals, and software in alignment with established standards.
  • Assist with physical setup of data center equipment, including cabling and hardware installation.
  • Support seamless desktop integration with servers, conferencing systems, and enterprise applications.
  • Collaborate with vendors as needed to troubleshoot and resolve hardware or software issues.

What you will need:
  • 1–2 years of experience in end-user support, desktop services, IT support roles
  • Proficient in hardware troubleshooting and installation, with hands-on experience configuring Windows OS and application software.
  • Familiar with networking components and Active Directory.
  • Strong working knowledge of Windows 7, 10/11, and macOS setup and troubleshooting.
  • Experience with Microsoft Office, Active Directory Services, and Microsoft Deployment Toolkit.
  • Comfortable supporting mobile platforms (iOS, Android).
  • Basic understanding of Microsoft System Center Suite (Service Manager, SCOM, SCCM)
  • CompTIA A+, CompTIA Network+, and knowledge of ITIL practices is preferred.
  • May require occasional evening/weekend work

Interested? 
Contact Scion Technology today for more information by submitting your resume directly through this posting. We look forward to reviewing your background and discussing this exciting opportunity further! 

About our firm: 
Scion Technology is a national award-winning technical & IT staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented candidates with amazing opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire technical recruiting, interim leadership placement and temporary professional staffing. Our track record and recruitment process has made us one of the top recruitment firms in the nation.
We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firm in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times!
Scion Technology, a division of Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate on the basis of race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and for the candidates we represent. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and for the candidates we represent. For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Technology proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We believe in following best practices and considering all qualified applicants that apply with us.

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