Job

IT Support Coordinator

Location Austin, TX 78751
Date Posted March 23, 2026
Job ID 14139
Employment Type Direct Hire
Scion Nonprofit Staffing has been engaged to conduct a search for IT Support Coordinator for a mission-driven organization in Austin, TX (Hybrid, with in-office collaboration expected regularly). This role provides day-to-day IT support, manages core systems, and supports digital workflows to ensure staff can work efficiently and effectively.

POSITION OVERVIEW:
Are you an experienced IT professional looking to join a mission-driven organization in Austin? This role ensures staff have reliable, secure, and user-friendly technology, manages core systems like Microsoft 365 and fundraising platforms, and helps improve workflows and data quality. The IT Support Coordinator also leads the evaluation and responsible adoption of AI tools to enhance productivity and decision-making across the organization.

PERKS:
  • Competitive salary: $55,000–$60,000
  • Flexible hybrid schedule with regular in-office collaboration
  • Generous PTO and paid holidays
  • 100% employer-paid health, dental, and vision benefits
  • 401(k) with employer match
  • Collaborative, mission-driven, and inclusive work environment

RESPONSIBILITIES:
  • Provide day-to-day IT support, including troubleshooting and onboarding staff
  • Manage and maintain core systems and digital workflows (e.g., Microsoft 365, fundraising and reporting platforms)
  • Support hybrid meetings, internal technology enablement, and cybersecurity readiness
  • Produce reports, dashboards, and mailing lists to support operations
  • Lead the evaluation and adoption of AI tools for research, communications, and workflow efficiency
  • Partner across departments to improve systems, data quality, and processes

QUALIFICATIONS:
  • Experience in IT support or operations in a professional environment
  • Strong organizational, problem-solving, and customer service skills
  • Experience with Microsoft 365 and other productivity platforms
  • Familiarity with fundraising, grantmaking, or nonprofit systems is a plus
  • Comfortable learning new technologies and training staff

COMPENSATION AND BENEFITS:
  • Base salary: $55,000–$60,000
  • Hybrid work arrangement with regular in-office collaboration
  • 100% employer-paid health, dental, and vision benefits
  • 401(k) with employer match and other financial benefits
  • Generous PTO and paid holidays

Scion Nonprofit Staffing is an award-winning national nonprofit recruitment and staffing specialist for nonprofit organizations, foundations, associations, and educational institutions! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals supporting incredible missions and programs. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire nonprofit recruiting, interim leadership placement, and temporary professional staffing.
We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm and our practices can be found online. Scion Nonprofit Staffing is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent.
For opportunities located in a region that has enacted fair chance, arrest, or conviction based employment ordinances, Scion Nonprofit Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.

This job has now been filled, visit our search page for more jobs like this.