Job

Order Management Specialist

Location Hillsboro, OR 97006
Date Posted December 16, 2022
Job ID 9422
Employment Type Direct Hire
Scion Staffing has been engaged to conduct a search for an Order Management Specialist on behalf of our client, a well-established telecom solutions company. This is an exciting full-time opportunity offered on a hybrid structure in Hillsboro, OR.
 
SUMMARY:
The Order Management Specialist will serve as a part of the Customer Account Management Team. The successful candidate will manage various customer accounts, including processing sales orders and related support activities.

RESPONSIBILITIES:
  • Act as the primary point of contact to manage all aspects of the customer relationship including the maintenance and satisfaction of all accounts.
  • Manage purchase orders from customers.
  • Update changes in manufacturing supply and customer demand to best manage expectations related to backlog revisions.
  • Collaborate on the planning of AR, logistics, sales, customer program managers, and contract manufacturers to ensure the success of customer accounts.
  • Source information to solve customer issues.
  • Respond to customer requests to advocate for customer needs.
  • Solve customer problems and escalate issues.
  • Collaborate with the team to improve processes and control efficiencies.

QUALIFICATIONS:
  • Associate’s degree, Bachelor’s degree, or equivalent experience.
  • 5+ years’ experience in an Order Entry / Customer Support or similar position.
  • Must have experience working with ERP systems; SAP order entry experience is preferred and experience in Salesforce is a plus!
  • Excellent communication skills (verbal and writing) and ability to confidently communicate to internal and external teams.
  • Exceptional customer service skills.
 
COMPENSATION AND BENEFITS:
In addition to the incredible opportunity to continue developing your career with a brilliant and supportive team, this position offers a salary of $60,000-$80,000 annually depending on experience,

HOW TO APPLY:
For immediate consideration, please submit your resume and more information about your background! Apply today to be considered for this amazing career opportunity with an incredible organization!
 
ABOUT OUR SEARCH FIRM:
Scion Staffing is a national award-winning staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals with amazing career opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire recruiting, interim leadership placement and temporary professional staffing. Our track record and recruitment process has made us one of the top recruitment firms in the nation.
 
We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a Clearly Rated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about us can also be found at www.scionnonporofitstaffing.com. Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate on the basis of race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and for the candidates we represent. For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We believe in following best practices and considering all qualified applicants that apply with us.
 

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