Scion Staffing is searching for a Field Customer Service Representative on behalf of our client, a Tempe, AZ-based company that provides sanitation services to large and small business! This is a wonderful direct hire position offering a full-time, onsite, opportunity to join a mission driven team! RESPONSIBILITIES:
Travel onsite to complete inspections and gather information on clients’ needs
Facilitate the inspection process in a manner that promotes building and maintaining positive, effective relationships with clients
Seek opportunities to exceed customer expectations by balancing the needs of both the customer and company
Gather the necessary information from clients in order to provide the team with necessary data to ensure the client's needs are met
Serve as the main point of contact for clients and respond to customer questions in a friendly and professional manner
Exhibit a professional demeanor and deliver stellar service
Offer a high level of customer service and support
Ensure data entry is accurate
Provide accurate and timely reports
1+ years of experience in customer service or similar field
Bilingual in Spanish and English required
Committed to high quality service delivery and problem resolution
Professional phone etiquette and strong written communication skills
Experience with Microsoft Office Suite, specifically Excel, Word, and Outlook, required
Must have a valid drivers license
High energy, positive attitude, self-motivated, able to work independently, with minimal supervision
Strong organizational and communication skills
Ability to work successfully under tight deadlines with multiple priorities
Punctual, reliable, flexible and team player
Exceptional organizational and time management skills
Ability to analyze and problem solve issues
Associates Degree Preferred
COMPENSATION: This position offers a competitive salary range from $40K-45K depending on experience as well as a comprehensive benefits package (Medical, Dental, Vision, 401K, PTO, and paid holidays). HOW TO APPLY: For immediate consideration, apply today!
ABOUT OUR SEARCH FIRM: Scion Staffing is a national award-winning staffing firm. Over the past few years, our firm has had the pleasure of successfully assisting hundreds of local employers. No matter the requisition or size, our track record and recruitment process has made us one of the top recruitment firms in California. Additional information about our firm and success can also be found online at www.scionstaffing.com or in the 2010-2020 Business Times list of top staffing firms.
Scion Staffing is an equal opportunity employer and service provider and does not discriminate on the basis of race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and for the candidates we represent.
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