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Field Customer Service Rep

Location Tempe, AZ 85255
Date Posted January 25, 2023
Job ID 9734
Employment Type Direct Hire
Scion Staffing is searching for a Field Customer Service Representative on behalf of our client, a Tempe, AZ-based company that provides sanitation services to large and small business! This is a wonderful direct hire position offering a full-time, onsite, opportunity to join a mission driven team!
 
 
RESPONSIBILITIES:
  • Travel onsite to complete inspections and gather information on clients’ needs
  • Facilitate the inspection process in a manner that promotes building and maintaining positive, effective relationships with clients
  • Seek opportunities to exceed customer expectations by balancing the needs of both the customer and company
  • Gather the necessary information from clients in order to provide the team with necessary data to ensure the client's needs are met
  • Serve as the main point of contact for clients and respond to customer questions in a friendly and professional manner
  • Exhibit a professional demeanor and deliver stellar service
  • Offer a high level of customer service and support
  • Ensure data entry is accurate
  • Provide accurate and timely reports
 
QUALIFICATIONS:
  • 1+ years of experience in customer service or similar field
  • Bilingual in Spanish and English required
  • Committed to high quality service delivery and problem resolution
  • Professional phone etiquette and strong written communication skills
  • Experience with Microsoft Office Suite, specifically Excel, Word, and Outlook, required
  • Must have a valid drivers license
  • High energy, positive attitude, self-motivated, able to work independently, with minimal supervision
  • Strong organizational and communication skills
  • Ability to work successfully under tight deadlines with multiple priorities
  • Punctual, reliable, flexible and team player
  • Exceptional organizational and time management skills
  • Ability to analyze and problem solve issues
  • Associates Degree Preferred
 
COMPENSATION:
This position offers a competitive salary range from $40K-45K depending on experience as well as a comprehensive benefits package (Medical, Dental, Vision, 401K, PTO, and paid holidays).
 
HOW TO APPLY:
For immediate consideration, apply today!

ABOUT OUR SEARCH FIRM:
Scion Staffing is a national award-winning staffing firm. Over the past few years, our firm has had the pleasure of successfully assisting hundreds of local employers. No matter the requisition or size, our track record and recruitment process has made us one of the top recruitment firms in California. Additional information about our firm and success can also be found online at www.scionstaffing.com or in the 2010-2020 Business Times list of top staffing firms.
 

Scion Staffing is an equal opportunity employer and service provider and does not discriminate on the basis of race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and for the candidates we represent. 

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