Job

Technical Commerce Support Analyst

Location Washington, DC 20006
Date Posted June 06, 2023
Job ID 9921
Employment Type Direct Hire
Scion Technical has been engaged to conduct an immediate search for an experienced Technical eCommerce Technical Support Analyst for our client, a wonderful non-profit women’s service organization in Washington DC! In this role, you will be responsible for all commerce IT systems, including multiple online stores as well as an onsite gift shop. This full-time position is for immediate hire and offers a hybrid schedule.

Perks:
  • Opportunity to be part of an organization that has been in service for over a century!
  • Great hybrid schedule, onsite is adjacent to the Ellipse!
  • Compensation range is $60-85k, depending on experience

What you will be doing:
  • Administer, monitor troubleshoot, and ensure efficient operations of multisite ecommerce systems
  • Utilizes technical subject matter expertise to ensure technical solutions are enhancing business performance
  • Document best operating practices, user manuals, and training for usage of IT systems for operations including sales, inventory, and reporting
  • Responsible for commerce system upgrades, patches, enhancements, and platform changes
  • Ensures systems integrations are working properly between connected systems

What you will need:
  • 2+ years of experience supporting IT operations for online commerce
  • Experience supporting/troubleshooting/implementing/enhancing commerce software, such as Retail Pro, Big Commerce, Adobe Commerce/Magento, eMobilePOS,
  • Knowledgeable in retail workflows and best practices for online sales
  • Exceptional communication skills with internal and external users and stakeholders
  • Bachelor’s degree in information technology or related fields preferred

Interested? 
Contact Scion Technical today for more information by submitting your resume directly through this posting. We look forward to reviewing your background and discussing this exciting opportunity further! 

About our firm: 
Scion Technical is a national award-winning technical & IT staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented candidates with amazing opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire technical recruiting, interim leadership placement and temporary professional staffing. Our track record and recruitment process has made us one of the top recruitment firms in the nation.
We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firm in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times! More information about us can also be found at www.sciontechnical.com.
Scion Technical, a division of Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate on the basis of race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and for the candidates we represent. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and for the candidates we represent. For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Technical proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We believe in following best practices and considering all qualified applicants that apply with us.

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